Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information
- Name and email address
- Payment information (processed securely through third-party providers)
- Profile information and preferences
- Communication preferences
Usage Information
- Log data and device information
- Usage patterns and preferences
- Location data (with your consent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We may share your information in the following circumstances:
- With your consent: We may share your information when you give us explicit consent
- Service providers: We work with third-party service providers who perform services on our behalf
- Legal requirements: We may disclose your information if required by law or in response to legal requests
- Business transfers: In connection with any merger, sale of assets, or acquisition
- Protection: To protect the rights, property, and safety of LoveBits and our users
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Services
Our service may contain links to other websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@lovebits.com
- Support: support@lovebits.com